Quebec's most vulnerable citizens, including seniors, have suffered because of rushed health reforms.
That's what the province's obudsman says in her report released in the National Assembly.
Marie Rinfret didn't mince words.
"All too often, lives were turned upside down because of these delays".
CTV's Maya Johnson reported delays in the health care system caused by bureaucratic reforms, according Rinfret, were cobbled together hastily.
"This year, people, often among society's most disadvantaged, paid the price for administrative reforms", said Rinfret.
The report also says people with mutiple conditions, who should be priority, are waiting longer for a family doctor.
Rinfret said another "major issue" is seniors trying to get a spot in a long-term care facility.
Embarrassed by the report, Health Minister Gaetan Barrette said the government's doing what it can.
"Each and every case should not happen, period. I'm not pleased in any way. It's quite a disappointment for me to see that this is still happening," said Barrette.
He added since it was elected the Liberal government has followed previous recommendations.
"Being better at decision-making and investing more money, which we did over the past three and a half years. There's been not one single year where we did not increase funding," said Barrette.
-With files from CTV News