As Quebecers, and more specifically Montrealers, we already pay on average some of the highest prices in the country. The last thing we need is to be charged for gas we don't pump.
On October 5, Dylan Fisher stopped at a Petro-Canada station on the Highway 440 service road near 100th Ave. in Laval.
On this day though things were different, the pump he was at started charging him as soon as his credit card was approved, even before the nozzle was even in his car pumping gas.
Fisher recorded the incident, told the manager of the station about the problem, and posted the video online.
He returned the next day to see if the pump had been repaired. To his surprise it was still skimming a couple of cents off the transaction.
Again Fisher used his phone to record the screen adding more money to his bill, all while he's holding the pump next to the screen nowhere near his car.
An employee came out to see what he was doing, thinking possibly Fisher was tampering with the system.
He tried to explain to her the system was already malfunctioning and he had already complained to the manager the day before.
Following the second incident, Fisher again posted the video online with both getting more than one million views.
Returning again, Fisher said it was only on October 17 that he noticed the pump had been fixed.
According to government data tracking similar issues from 2009 to 2011, up to six per cent of pumps were found to be inaccurate.
The majority of the errors were in the vendor's favour.
This led to Measurement Canada increasing the amount of inspections, from every four to five years, to every two.
The federal agency also has the power to fine a gas station up to $2,000 on the spot depending on the infraction.