Uber has suspended the licence of a driver after a Montreal woman says she had a harrowing experience in an Uber cab over the weekend.
Yael Perez says while she was taking an Uber cab over Mount Royal on Saturday night, her driver made a threatening comment to her after she told him she had lost her voice.
"Upon entering the Uber, my driver politely said hello and asked how my day was," Perez wrote on her Facebook page, in a message that also was sent to Uber. "I tried to answer in a whisper and then apologized that I wasn't able to speak more as I didn't have a voice. The driver then responded with 'Oh, so that means I could rape you right now and you wouldn't be able to scream'".
The comment, she says, was beyond inappropriate — it was threatening.
"We were in an area where I could not safely get out of the car, so I sat there for the next ten minutes in silence while fighting back tears," Perez wrote.
Kayla Whaling, a spokesperson for Uber, says they take those kinds of allegations seriously.
"Obviously, what's been described here is absolutely unacceptable," Whaling says. "and so we've removed this driver's access to the platform as we look further into this."
Perez says while the experience hasn't turned her off from using Uber entirely, she says drivers need to be reminded about how to interact with female customers.
-CJAD 800's Emily Campbell contributed to this report.