Canada's Privacy Commissioner has asked credit monitoring company Equifax to provide a full report on its large-scale security breach, including details on how Canadians were affected.
The agency reached out to the company today after it received complaints about the hack of sensitive personal information.
Spokeswoman Valerie Lawton says given the potential sensitivity of the information, the commission expects that Equifax will adopt measures to help affected individuals.
Canadians are getting little information from Equifax regarding the status of their personal information after the company revealed on Thursday that it was the victim of a massive security breach during the summer.
Equifax says the private information of up to 143-million people in the U-S had been compromised, along with certain Canadian and U-K residents.
The company is refusing to say how many Canadians were affected or what data has been stolen in those cases.
Equifax also says it will work with Canadian and U-K regulators but didn't disclose which ones were involved.
In the United States, the theft included consumers' names, Social Security numbers, birth dates, addresses and, in some cases, driver's licence numbers.
Equifax discovered the hack July 29th, but waited until Thursday to warn consumers.
The Atlanta-based parent company has set up a dedicated website and call centre to help consumers determine if their information may have been affected.
The website is www.equifaxsecurity2017.com and the call centre is at 877-323-2598.